Common Questions

Frequently Asked

For the latest shipping timeline and production updates, visit our Updates page.

The outer cover is made from Tencel™. Silky-soft, breathable, and naturally cooling. It's removable and machine washable. Line dry for best results, or tumble dry on low. The inner pillow can be spot cleaned as needed.

The MoonSpoon™ is filled with a high-quality polyester fiber purposefully chosen for its super soft, plush feel and long-lasting loft. The inner cover is brushed microfiber for an extra layer of cozy and durability. Watch this Instagram video about why we chose this filling.

Yes! Both the outer cover and inner cover have zippers, so you can remove or add fill to customize the firmness to your preference. The MoonSpoon™ arrives vacuum-sealed and intentionally extra lofty, then softens and molds to your body over the first few nights. Sleep with it before adjusting, then remove fill if you prefer a softer feel.

Yes, we call it the Squish-In Period.

Your MoonSpoon™ may feel extra full and lofty at first, and that's normal. After a few nights of sleeping, hugging, folding, and squishing, the fill starts to relax and mold to you.

The more you use it, the more it starts to feel like yours.

100%! The MoonSpoon™ was inspired by pregnancy pillows, but upgraded with more luxurious materials, a more versatile crescent shape, and a design that stays useful long after pregnancy. It can support your belly, back, hips, and knees for side sleeping, lounging, and getting comfortable.

Yes! Every MoonSpoon™ includes a silky-soft Tencel™ zip cover that's removable and machine washable. Existing customers can also order an extra Tencel™ cover separately. Cover-only orders do not include the pillow.

The MoonSpoon™ may be FSA/HSA eligible with a Letter of Medical Necessity from your healthcare provider. Ask your doctor if a body pillow is recommended for your condition.

We ship across the United States, including Alaska, Hawaii, Puerto Rico, and US territories. International shipping is now available to supported countries at checkout with duties and taxes included where supported. If your country appears at checkout, you can place your order directly.

Yes, we accept returns. You have 30 days from the day your MoonSpoon™ is delivered to request one. Because a body pillow is something you have to sleep with to know, lightly used is completely fine, as long as it comes back in good, clean condition. Approved returns include a prepaid return label, and a $20 restocking fee is deducted from your refund to help cover return shipping and cleaning before donation. We never resell used products. Instead we clean, refurbish, and donate returns to women's shelters, domestic violence survivor services, foster care programs, and veterans service organizations. Unshipped pre-orders can be cancelled anytime for a full refund. Just email [email protected], or see our full Return & Refund Policy.