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Casey, founder of MoonSleep
Common Questions

Frequently Asked

For the latest shipping timeline and production updates, visit our Updates page.
The outer cover is removable and machine washable — just keep the zipper closed.
  • Original covers: wash cold, line dry for best results, or tumble dry on low.
  • Satin covers: wash cold on a gentle cycle and line dry. Avoid high heat — it damages the stretch and dulls the finish.
The inner pillow can be spot cleaned as needed.
The MoonSpoon™ is filled with a high-quality polyester fiber purposefully chosen for its super soft, plush feel and long-lasting loft. The inner cover is brushed microfiber for an extra layer of cozy and durability. Watch this Instagram video about why we chose this filling.
Yes! Both the outer cover and inner cover have zippers, so you can remove or add fill to customize the firmness to your preference. The MoonSpoon™ arrives vacuum-sealed and intentionally extra lofty, then softens and molds to your body over the first few nights. Sleep with it before adjusting, then remove fill if you prefer a softer feel.
Yes, we call it the Squish-In Period.

Your MoonSpoon™ may feel extra full and lofty at first, and that's normal. After a few nights of sleeping, hugging, folding, and squishing, the fill starts to relax and mold to you.

The more you use it, the more it starts to feel like yours.
100%! The MoonSpoon™ was inspired by pregnancy pillows, but upgraded with more luxurious materials, a more versatile crescent shape, and a design that stays useful long after pregnancy. It can support your belly, back, hips, and knees for side sleeping, lounging, and getting comfortable.
Yes! Every MoonSpoon™ includes a removable, machine-washable zip cover in your choice of fabric: the silky-cool Original (eucalyptus Tencel™) or glossy-smooth Satin. Existing customers can also order an extra cover separately in either fabric. Cover-only orders do not include the pillow.
Both are the same zip cover in different fabrics, and both fit every MoonSpoon™.
  • Original — eucalyptus-derived TENCEL™ Lyocell (93%) with a touch of stretch (7% spandex). Silky, breathable, naturally moisture-wicking, and cool to the touch. The pick for hot sleepers.
  • Satin — 80% nylon, 20% spandex with a glossy-smooth glide and soft stretch. Gentle on skin and hair, so you wake with less bedhead frizz and fewer sleep creases.
The MoonSpoon™ may be FSA/HSA eligible with a Letter of Medical Necessity from your healthcare provider. Ask your doctor if a body pillow is recommended for your condition.
We ship across the United States, including Alaska, Hawaii, Puerto Rico, and US territories. International shipping is now available to supported countries at checkout with duties and taxes included where supported. If your country appears at checkout, you can place your order directly.
Yes, we accept returns.
  • 30 days from delivery to request a return. Lightly used is completely fine — a body pillow is something you have to sleep with to know — as long as it comes back in good, clean condition.
  • Prepaid return label included with every approved return; its actual cost is deducted from your refund.
  • No separate standard fee for restocking or cleaning.
  • Orders that haven't shipped can be cancelled anytime for a full refund.
We never resell used products — returns are cleaned, refurbished, and donated to women's shelters, domestic violence survivor services, foster care programs, and veterans service organizations.To start a return, email [email protected], or see our full Return & Refund Policy.